myORCA.com is the new place to manage your ORCA card online.
Sign up for a new account with your email and connect your current ORCA card. Getting started video.
Reload my card/Check my balance
Non-active passes
Passes
Please sign in to view full card details.
Add a pass and you're ready to ride!
You currently don't have any passes.
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Non-active passes
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Enter your card number
Asterisk (*) indicates required fields.
What are full access/load only permissions?
Full access permissions are given to the one (1) ORCA account that is the first to link to an ORCA card using the card's security code. Only they can have full access permissions and are able to fully manage that card.
Load only permissions are given to ORCA accounts that either 1) link without a security code, or 2) link with a security code, but the card has already given full access permissions to another account. View and management of the card is limited.
What is a balance protection code?
Balance protection code is an optional security feature. For most cards, it is the ZIP code associated with your account. If you don't have one you can leave this field blank.
Pre-tax balance is the portion of your E-purse balance that is tax-free.
It can only be used to pay for fares and passes on this card. Pre-tax balance is the portion of your E-purse balance that was added using pre-tax funds.
It can only be used to pay for fares and passes on this card. It cannot be used to buy new cards, or passes for other cards. It cannot be transferred to another card.
You will receive a response from Customer Service in 2 to 3 business days.
Reset your password
Enter your email address and we’ll send you a link to reset your password.
NOTE: To use the new myORCA.com website you need to set up a new account. Account information from your old orcacard.com login will not work on this site.
Forgot your email address?
Customer service is here to help.
We are available Monday-Friday, 8 a.m. to 5 p.m. We are closed weekends and holidays.
You can call us at: Phone 888-988-6722 TTY 711 Non-English interpreter service 800-823-9230
Send us a message We will respond to your message by email within 2 to 3 business days. If you prefer a call back, make sure to enter your daytime phone number below.
Asterisk (*) indicates required fields.
Add your card to Google Wallet
This card has been replaced too many times. Please contact customer service.
To add this card to Google Wallet, please access your account from your Android device. If provisioning is available, you will see an "Add to Google Wallet" button.